How many seats/licenses do I need?

Odin Inspector is sold as a per-seat license, meaning you need a license for every person working with the Unity Editor on a project that has Odin included. This includes artists who work within Unity, even if they do not directly interact with tools built with Odin Inspector. An exception is made for build farm servers and VMs running Odin, which do not require extra seats. You can read the exact details in our EULA.

What if I already own Odin on the Asset Store?

If you already own Odin on Unity's Asset Store, you can click here to register your license. If you have bought Odin Inspector prior to 05/28/2019, you will continue to have source code access, and you will also get the Project Validator add-on for free.

What happens if I cancel my Enterprise subscription?

When subscription licenses expire, they are converted to a perpetual fallback license, if you don't renew, you retain access to all versions of Odin it gave you - without an active subscription, you will only cease to receive new updates and Enterprise support

You will still be able to download and use versions of Odin that you had access to via your subscription; this includes older versions of addons included with your subscription.

Will I get all future versions?

With the Personal license, you will receive all future updates to the base Odin Inspector product forever. With the Enterprice license, you will continue receiving new updates as long as your subscription is active.

What is the difference between buying Odin here or on the Unity Asset Store?

First of all, you will be supporting us more directly if you buy from our store - for which we thank you! There are also direct benefits for you, such as guaranteed and easy access to the latest beta and alpha releases of Odin, and full control over your own license. Lastly, the Enterprise license is currently only available through our website.

Is the source-code available for the Project Validator addon?

Yes, the Project Validator addon comes with full source-code access. Nothing is pre-compiled into DLL files, which means you have full control and can even manually expand the tool if you want to.

Do you offer refunds?

Refunds are handled on a case-by-case basis. If you've purchased Odin by accident, or have found that you can't use it, then Contact us here and we'll figure something out.

Will Odin Project Validator become available on the Asset Store?

We don't currently have any short-term plans to publish Odin Project Validator on the Asset Store.

How do I share licenses with my team?

By creating a Team on our website, you can share any number of keys with any number of team members. Everyone in the organization will have access to the privileges associated with the license.

You can create a new team under Account > License Portal, invite anyone by their email and add as many keys as you need. Keys and members can, of course, be removed again at a later date if necessary.

How do I access priority support?

Priority support happens through the Enterprise Support channel on our Discord server. To access it, you will need to first join the Discord server and then register your Discord user in the account settings on our website. Doing so will automatically grant you access to the Discord priority support channel, and you'll be able to access it immediately.

It also automatically applies to everyone you've assigned your Enterprise licenses to within your team. See 'How do I share licenses with my team' for more details.

How can I pay for subscriptions with a wire transfer?

Since wire transfers do not support automatic renewal, the option is disabled by default when buying a subscription. Unticking the 'Securely save payment details' checkbox in the payment popup will enable wire transfer as a payment option.

What does an onboarding session constitute?

We will be at your disposal in a 4-hour conference call on Zoom or Discord at a mutually agreed upon time, to answer any questions you might have, guide your technical staff through the general usage of Odin's features and how to best extract value from them, provide detailed explanations and guidelines for the use of more advanced Odin features and how to do advanced customization of Odin for your particular project, and so forth.

If you provide an overview of your general project setup, we will suggest potential optimal ways to improve your workflow and tooling with Odin. The specific subjects covered in the call are largely up to your team's particular needs, and the more information you provide us with ahead of time, the better we can tailor it to your particular team and project.

What is a private Discord channel?

Sometimes, issues and support needs can be closely related to sensitive information about products, making it challenging or even impossible to take them up in public or semi-public venues like a Discord server or enterprise support channels that are shared between many customers. For these cases, you may purchase a private channel for your support needs on our support Discord server, visible only to your team and the Sirenix support staff.